Shipping & Delivery
Shipping & Delivery
At Femmi, we work with Australia Post to deliver your order safely and efficiently. Below are the details regarding our shipping policies.
1. Processing Time:
- All orders are processed within 1-3 business days from the time of purchase.
- Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Methods and Costs:
We offer the following shipping options via Australia Post:
-
Standard Shipping:
- Free
- Delivery takes 3-5 business days.
-
Express Shipping:
- $15.95
- Delivery takes 1-3 business days.
3. International Shipping:
We currently offer international shipping to selected countries. Shipping costs and delivery times are based on your location and the shipping method chosen. Please refer to the table below for approximate international shipping costs:
| Country | Standard Shipping Cost | Estimated Delivery Time |
|---|---|---|
| United States | $29.95 USD | 7-10 business days |
| Canada | $29.95 USD | 7-10 business days |
| United Kingdom | $34.95 USD | 7-10 business days |
| New Zealand | $19.95 NZD | 5-7 business days |
| European Union | $39.95 USD | 10-14 business days |
| Asia Pacific | $24.95 USD | 7-10 business days |
Note: All prices are in USD or NZD depending on the region. Delivery times are estimates and may vary based on customs or shipping carrier delays.
4. Order Tracking:
Once your order has shipped, you will receive an email with tracking information from Australia Post, so you can monitor your package’s progress. Please allow up to 24 hours for tracking updates to appear.
5. Address Accuracy:
Please ensure that your shipping address is correct before completing your order. Femmi is not responsible for any delays or misdeliveries due to incorrect address information provided by the customer.
6. Shipping Delays:
While we make every effort to ensure timely delivery, delays can occasionally occur due to weather conditions, carrier issues, or holidays. If your order is delayed, please contact us at support@tryfemmi.com for assistance.
7. Damaged or Lost Packages:
If your order arrives damaged or if you believe your package has been lost in transit, please contact us immediately at support@tryfemmi.com. We will work with Australia Post to resolve the issue and ensure you receive a replacement or refund if applicable.
8. Shipping Policy Changes:
Femmi reserves the right to update or modify this Shipping & Delivery policy at any time. Any changes will be reflected on this page.
Contact Us:
If you have any questions about shipping or delivery, please feel free to contact us at support@tryfemmi.com.